Make sure that the Microsoft Office 2011 folder is located in the Applications folder on the startup volume.If you have trouble installing this update or using Office 2011 applications after you install this update, try the following:

To restore your application to its original state, delete it from your hard disk, reinstall it from your original installation disk, and then install the updates that you want. This update does not include an uninstall feature. To use AutoUpdate, open an Office application, and then on the Help menu, click Check for Updates. Note This update is also available from Microsoft AutoUpdate, an application that can automatically keep your Microsoft software up to date. To remove the update installer, first drag the Microsoft Office 2011 14.4.9 Update volume to the Trash, and then drag the file that you downloaded to the Trash. If the installation finishes successfully, you can remove the update installer from your hard disk.In the Microsoft Office 2011 14.4.9 Update volume window, double-click the Office 2011 14.4.9 Update application to start the update process, and then follow the instructions on the screen.This step might have been performed for you. Double-click the file that you downloaded in step 5 to place the Microsoft Office 2011 14.4.9 Update volume on your desktop, and then double-click the Microsoft Office 2011 14.4.9 Update volume to open it.To check your preferences, on the Safari menu, click Preferences, and then click General. If you are using Safari, the downloaded file is saved to the desktop or your Downloads folder unless you specified a different location in the Preferences dialog box of Safari. Follow the instructions on the screen to save the file to your hard disk.Click Download, or click the link for the language version that you want.Make sure that your computer meets the minimum system requirements.Quit any applications that are running, including all Office applications, Microsoft Messenger, and Office Notifications, because they might interfere with the installation.Print this page if you want to use it as a reference when you are offline.

Office 2011 support phone number